In November 2019, a multi-stakeholder group of experts, including GCOA and several leading patient, caregiver, and professional groups, launched the Heart Failure Charter. The Heart Failure Charter served as a call to action to reduce preventable heart failure hospitalizations and improve patient outcomes, targeting key unmet needs across the continuum of care where intervention and educational efforts can improve overall patient outcomes. The American College of Cardiology, American Heart Association, the National Alliance for Caregiving, and the Preventive Cardiovascular Nurses Association are among the organizations leading this work.

In May 2020, the group launched a Patient Empowerment Tool for heart failure patients, along with a special addendum to help patients and their families navigate the global Covid-19 pandemic. The tool highlights key rights patients should know and offers high-level guidance to support self-care management and empowerment upon hospital discharge, while the Covid-19 addendum addresses particular concerns for heart failure patients during the global pandemic. Empowering heart failure patients can reduce their symptoms and contribute to better quality of life and fewer delays in the hospital because of a worsening condition.